Outage in Amplitude

Charts are slow to Load

Resolved Minor
September 16, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

From 2025-09-16 12:23 AM PST, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable. Our team is investigate the issue and no data is lost during this incident. No action is needed from customers at this time. We will post updates as we recover the systems.
Components affected
Amplitude Web Reporting
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 09/16/2025 10:43AM

This incident has been resolved.

MONITORING about 10 hours ago - at 09/16/2025 09:08AM

The system should recovered from 1:40 am, we are monitoring the system to make sure it works well.

INVESTIGATING about 11 hours ago - at 09/16/2025 08:40AM

From 2025-09-16 12:23 AM PST, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable.

Our team is investigate the issue and no data is lost during this incident. No action is needed from customers at this time.

We will post updates as we recover the systems.

Latest Amplitude outages

Charts are slow to Load and missing realtime data - 22 days ago
Query Performance Degradation for Some Customers - 27 days ago
Data processing delay - about 1 month ago
Snowflake Import Delays Due to Temporary Ingestion Failure - about 1 month ago
Session replay ingestion - about 1 month ago

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