Outage in Amplitude

Query are slow to load

Resolved Major
September 16, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

From 19:40 PST, Query system is experiencing some issues. It's related to some new user issue, we might disable New User analysis for a while to mitigate the issue to recover faster.
Components affected
Amplitude Web Reporting

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/17/2025 04:00AM

This incident has been resolved.

MONITORING about 2 months ago - at 09/17/2025 03:45AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/17/2025 02:59AM

From 19:40 PST, Query system is experiencing some issues. It's related to some new user issue, we might disable New User analysis for a while to mitigate the issue to recover faster.

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