Outage in Amplitude

Charts are slow to Load and missing realtime data

Resolved Major
September 22, 2025 - Started 27 days ago - Lasted about 2 hours
Official incident page

Incident Report

From 2025-09-22 07:40, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable. Our team is working on a fix and no data is lost during this incident. No action is needed from customers at this time. We will post updates as we recover the systems.
Components affected
Amplitude Web Reporting

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 09/22/2025 04:33PM

This incident has been resolved.

MONITORING 27 days ago - at 09/22/2025 04:23PM

System should be recovered now

IDENTIFIED 27 days ago - at 09/22/2025 03:43PM

Query should be recovered for now, but we skipped including realtime data(recent ~2 hours' data) in response to mitigate the issue. There is no data lost, will be recovered once we fully recovered the system

INVESTIGATING 27 days ago - at 09/22/2025 03:05PM

From 2025-09-22 07:40, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable.

Our team is working on a fix and no data is lost during this incident. No action is needed from customers at this time.

We will post updates as we recover the systems.

Latest Amplitude outages

We are actively investigating a slowdown in our ingestion pipelines - about 15 hours ago
Delay in processing realtime ingestion data - 7 days ago
Data Catalog Page Unavailable and Causing Page Crashes - 11 days ago
Lag in realtime ingestion pipeline - 13 days ago
Contents in Spaces are missing - 17 days ago

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