Outage in Amplitude

Charts are slow to Load and missing realtime data

Resolved Major
September 22, 2025 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

From 2025-09-22 07:40, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable. Our team is working on a fix and no data is lost during this incident. No action is needed from customers at this time. We will post updates as we recover the systems.
Components affected
Amplitude Web Reporting
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 09/22/2025 04:33PM

This incident has been resolved.

MONITORING about 4 hours ago - at 09/22/2025 04:23PM

System should be recovered now

IDENTIFIED about 5 hours ago - at 09/22/2025 03:43PM

Query should be recovered for now, but we skipped including realtime data(recent ~2 hours' data) in response to mitigate the issue. There is no data lost, will be recovered once we fully recovered the system

INVESTIGATING about 5 hours ago - at 09/22/2025 03:05PM

From 2025-09-22 07:40, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable.

Our team is working on a fix and no data is lost during this incident. No action is needed from customers at this time.

We will post updates as we recover the systems.

Latest Amplitude outages

Delay in ingesting data in US - 4 days ago
Query are slow to load - 6 days ago
Charts are slow to Load - 6 days ago
Charts are slow to Load and missing realtime data - 28 days ago
Query Performance Degradation for Some Customers - about 1 month ago

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