Outage in Amplitude
Amplitude web application not loading
Resolved MajorIncident Report
Summary AI Generated
The Amplitude web application in the US region was inaccessible for 38 minutes due to a misconfigured feature flag, while the EU region remained operational. Users experienced errors when trying to load Amplitude web pages, though data ingestion continued normally without any data loss. The issue was resolved by reverting the problematic configuration change.
Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause.
Amplitude in EU is working as expected.
a) Our ingestion systems were working as expected and we were not losing any data.
b) Impacted customers might experience errors when loading Amplitude web pages.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/23/2026 08:32PM
This incident has been resolved.
MONITORING
1 day ago - at 04/23/2026 08:02PM
We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.
INVESTIGATING
1 day ago - at 04/23/2026 07:56PM
Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause.
Amplitude in EU is working as expected.
a) Our ingestion systems were working as expected and we were not losing any data.
b) Impacted customers might experience errors when loading Amplitude web pages.
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