Amplitude's shared embeds and public dashboard/chart links displayed blank pages for approximately 35 minutes on July 8–9, 2026, preventing users from viewing embedded or publicly shared charts. The issue was resolved by rolling back the affected service, restoring normal rendering by 1:50 AM PT. No data was lost, and a permanent fix was deployed later that day.
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This incident is resolved. Shared embeds and public links have been stable since 1:50 AM PT (08:50 UTC), and we have verified affected links render normally. A permanent fix ships later today. No data was lost and no customer action is needed.
Between 2026-07-08 5:24 PM PT (00:24 UTC Jul 9) and 2026-07-09 1:50 AM PT (08:50 UTC), shared embeds and public dashboard/chart links displayed blank pages. Customers accessing shared Amplitude content via embed URLs or public links were unable to view charts during this window.
We identified the cause and mitigated by rolling back the affected service. Shared embeds and public links are rendering normally again. No data was lost and no customer action is needed.
We are monitoring stability and will post a final update by 3:00 AM PT (10:00 UTC).
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