Outage in Amplitude

Snowflake Data Share export delivery issue

Resolved Major

September 22, 2026 - Started 10 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Starting at 17:00 UTC on September 22, 2026, an authentication issue on Amplitude's side halted new data delivery to Snowflake Data Share destinations for approximately 6 hours, while existing shared data, data ingestion, and analytics remained unaffected. Amplitude deployed a fix and resolved the issue at 17:53 UTC, with delayed data delivered upon recovery and no data loss incurred.

Starting at 17:00 UTC, new data is not being delivered to Snowflake Data Share destinations. Existing shared data remains available, and data ingestion and analytics in Amplitude are not affected. No data loss is expected. Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed. We will share another update in 30 minutes.

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 09/23/2026 12:53AM

The authentication issue affecting Snowflake Data Share delivery has been resolved. Snowflake Data Share exports are operating normally. No data loss is expected, and no customer action is needed.

MONITORING 10 days ago - at 09/23/2026 12:23AM

The authentication issue affecting Snowflake Data Share delivery has been fixed. We are monitoring recovery as delayed data is processed. No data loss is expected, and no customer action is needed.

We will provide another update in 30 minutes.

MONITORING 10 days ago - at 09/22/2026 11:53PM

A fix has been deployed for the issue affecting Snowflake Data Share delivery. We are monitoring recovery. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.

We will provide another update in 30 minutes.

IDENTIFIED 10 days ago - at 09/22/2026 11:50PM

We are deploying a fix for the issue affecting Snowflake Data Share delivery and will verify recovery once deployment is complete. Data Share delivery remains affected. No data loss is expected, and no customer action is needed.

Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

IDENTIFIED 10 days ago - at 09/22/2026 11:21PM

Implementation of a fix is still in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.

We will provide another update in 30 minutes.

IDENTIFIED 10 days ago - at 09/22/2026 10:50PM

Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.

We will provide another update in 30 minutes.

IDENTIFIED 10 days ago - at 09/22/2026 10:20PM

Our team is continuing to work on a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.

We will provide another update in 30 minutes.

IDENTIFIED 10 days ago - at 09/22/2026 09:50PM

IDENTIFIED 10 days ago - at 09/22/2026 09:19PM

We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.

We will provide another update in 30 minutes.

IDENTIFIED 10 days ago - at 09/22/2026 08:49PM

IDENTIFIED 10 days ago - at 09/22/2026 08:19PM

We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.

We will provide another update in 30 minutes.

IDENTIFIED 10 days ago - at 09/22/2026 07:50PM

IDENTIFIED 10 days ago - at 09/22/2026 07:19PM

The authentication issue and fix path have been identified; implementation is in progress. No data loss is expected. No customer action is needed.

We will share another update in 30 minutes.

INVESTIGATING 10 days ago - at 09/22/2026 06:49PM

Starting at 17:00 UTC, new data is not being delivered to Snowflake Data Share destinations. Existing shared data remains available, and data ingestion and analytics in Amplitude are not affected. No data loss is expected.

Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed.

We will share another update in 30 minutes.

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