Outage in Anaplan
Platform Alerts
Resolved MinorIncident Report
Summary AI Generated
Anaplan experienced a 5.5-hour service disruption that prevented customers from running Cloudworks integrations. The issue required vendor engagement to investigate and resolve, with service being restored and confirmed resolved after monitoring. The incident has been fully resolved with a detailed root cause analysis to follow within 7 business days.
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/09/2026 06:06PM
We have confirmed that the issue is now resolved.
We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.
We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
MONITORING
3 days ago - at 05/09/2026 05:33PM
Service has now been restored; you should now be able to resume normal activities.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
INVESTIGATING
3 days ago - at 05/09/2026 04:22PM
Thank you for your patience as we continue to investigate this issue.
We have engaged with our Vendor and are investigating the issue directly with them.
Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
INVESTIGATING
3 days ago - at 05/09/2026 03:00PM
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
INVESTIGATING
3 days ago - at 05/09/2026 02:20PM
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
MONITORING
3 days ago - at 05/09/2026 01:28PM
Service has now been restored; you should now be able to resume normal activities.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
INVESTIGATING
3 days ago - at 05/09/2026 01:07PM
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
INVESTIGATING
3 days ago - at 05/09/2026 12:41PM
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
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