Outage in Anaplan
Platform Alerts
Resolved MajorIncident Report
Summary AI Generated
Anaplan experienced a major outage lasting approximately 51 minutes that prevented customers in Canada from accessing the platform. The issue was identified and service was restored, with full resolution confirmed shortly after. A detailed root cause analysis is expected to be published on the Status Page within 7 business days.
We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform in Canada.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/27/2026 11:08AM
We have confirmed that the issue is now resolved.
We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.
We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
MONITORING
7 days ago - at 08/27/2026 10:58AM
Service has now been restored; you should now be able to resume normal activities.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
IDENTIFIED
7 days ago - at 08/27/2026 10:57AM
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, We will provide further updates in 30 minutes or upon resolution.
INVESTIGATING
7 days ago - at 08/27/2026 10:52AM
Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
INVESTIGATING
7 days ago - at 08/27/2026 10:22AM
We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform in Canada.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
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