Outage in Anexia

Storage Network Issue

Resolved Minor

May 18, 2020 - Started over 5 years ago - Lasted almost 2 years
Official incident page

Incident Report

Due to an storage network issue, several Anexia services in ANX04 (Vienna, Datasix) are currently not available. We will come up with further details soon.

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Latest Updates ( sorted recent to last )

RESOLVED over 5 years ago - at 05/18/2020 08:44AM

All systems are back online. We are sorry for the inconvenience this issue caused. In case of further questions or feedback, please contact us at any time.

IDENTIFIED over 5 years ago - at 05/18/2020 07:49AM

All customer environments are back online. Still working on solution for Anexia Engine.

IDENTIFIED over 5 years ago - at 05/18/2020 07:01AM

About 90% of all managed customer environments are back online. Anexia Engine will be back online shortly.

IDENTIFIED over 5 years ago - at 05/18/2020 06:40AM

Several services restored. Investigating individual customer environments. All available engineers are working on restoring all environments.

IDENTIFIED over 5 years ago - at 05/18/2020 06:21AM

Issue has been identified and services are recovering.

INVESTIGATING over 5 years ago - at 05/18/2020 06:17AM

We are continuing to investigate this issue.

INVESTIGATING over 5 years ago - at 05/18/2020 06:15AM

Due to an storage network issue, several Anexia services in ANX04 (Vienna, Datasix) are currently not available. We will come up with further details soon.

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