Outage in ansarada

Secure Office & PDF Documents degraded

Resolved Major
February 28, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Secured files download and bulk download are currently experiencing issues. We have identified the issue and are working to resolve it. We will provide an update here in 15 minutes.
Components affected
ansarada Documents
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/28/2025 11:31AM

This incident has been resolved.

MONITORING 2 months ago - at 02/28/2025 10:27AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/28/2025 10:10AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 02/28/2025 09:56AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 02/28/2025 09:32AM

Secured files download and bulk download are currently experiencing issues. We have identified the issue and are working to resolve it. We will provide an update here in 15 minutes.

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