Outage in ansarada

Bulk Downloads feature partial outage

Resolved Major
July 02, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Bulk Downloads feature is currently experiencing issues causing the progress to not be updated and zip files to not be downloaded. We are working to identify and resolve the issues ASAP. We will provide an update here in 15 minutes.
Components affected
ansarada Documents
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/02/2025 01:08PM

This incident has been resolved.

MONITORING about 2 months ago - at 07/02/2025 12:47PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 07/02/2025 12:25PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 07/02/2025 11:52AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 07/02/2025 11:27AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 07/02/2025 11:20AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 07/02/2025 11:01AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 07/02/2025 10:48AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 07/02/2025 10:31AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 07/02/2025 10:16AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 07/02/2025 09:57AM

Bulk Downloads feature is currently experiencing issues causing the progress to not be updated and zip files to not be downloaded. We are working to identify and resolve the issues ASAP.
We will provide an update here in 15 minutes.

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