Outage in ansarada

Bulk Downloads feature partial outage

Resolved Major
July 02, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

Bulk Downloads feature is currently experiencing issues causing the progress to not be updated and zip files to not be downloaded. We are working to identify and resolve the issues ASAP. We will provide an update here in 15 minutes.
Components affected
ansarada Documents
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/02/2025 01:08PM

This incident has been resolved.

MONITORING 1 day ago - at 07/02/2025 12:47PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 07/02/2025 12:25PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 07/02/2025 11:52AM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 07/02/2025 11:27AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 07/02/2025 11:20AM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 07/02/2025 11:01AM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 07/02/2025 10:48AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 07/02/2025 10:31AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 07/02/2025 10:16AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 07/02/2025 09:57AM

Bulk Downloads feature is currently experiencing issues causing the progress to not be updated and zip files to not be downloaded. We are working to identify and resolve the issues ASAP.
We will provide an update here in 15 minutes.

Latest ansarada outages

Website outage - 11 days ago
Document operation degraded performance - about 1 month ago
Unable to load Workflow page - about 1 month ago
Secure Office Documents degraded - about 1 month ago
Archives is outage - about 2 months ago

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