Outage in ansarada

Users are unable to sign up and confirm subscription

Resolved Major
October 20, 2025 - Started 20 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
ansarada eCommerce

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 10/20/2025 01:41PM

This incident has been resolved.

MONITORING 20 days ago - at 10/20/2025 11:06AM

The issue from our provide has been fixed and we are monitoring the results.

IDENTIFIED 20 days ago - at 10/20/2025 09:54AM

We are experiencing an outage due to some issue at the end of our provider. We are working closely with them to get this resolved or mitigated as quickly as possible.

IDENTIFIED 20 days ago - at 10/20/2025 09:48AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 20 days ago - at 10/20/2025 09:29AM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 10/20/2025 08:00AM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 10/20/2025 07:41AM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 10/20/2025 07:20AM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 10/20/2025 07:19AM

We are currently investigating this issue.

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