Outage in ansarada

Intermittent Login Issues for Some Users

Resolved Major
November 24, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Some users are experiencing intermittent issues when attempting to log in to their datarooms. The problem does not affect all users. We are currently investigating the root cause and working to restore full access as soon as possible.
Components affected
ansarada Ansarada Identity

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/24/2025 05:04PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 11/24/2025 04:42PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 11/24/2025 04:39PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 11/24/2025 03:51PM

Some users are experiencing intermittent issues when attempting to log in to their datarooms. The problem does not affect all users. We are currently investigating the root cause and working to restore full access as soon as possible.

Latest ansarada outages

Dataroom service degraded - about 1 month ago
Secure PDF Documents degraded - about 2 months ago
Ansarada platform outage - about 2 months ago

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