Outage in Anthropic

Elevated errors on Claude 3.5 Sonnet

Resolved Major
October 29, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an elevated error rate on claude-3-5-sonnet-20241022.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 10/29/2024 05:15AM

This incident has been resolved, and free Claude.ai usage has been returned to 3.5 Sonnet.

MONITORING 8 months ago - at 10/29/2024 04:33AM

We are monitoring success rates at normal levels. Claude.ai free usage remains on Haiku, and will be restored to 3.5 Sonnet as soon as possible.

IDENTIFIED 8 months ago - at 10/29/2024 03:57AM

We are working to resolve a recurrence of errors impacting requests to Claude 3.5 Sonnet's latest version.

MONITORING 8 months ago - at 10/29/2024 03:08AM

We have applied a fix and are monitoring success rates returning to normal. Free Claude.ai usage has been temporarily routed to Haiku, and will be returned to normal as soon as possible.

INVESTIGATING 8 months ago - at 10/29/2024 02:26AM

We are currently investigating an elevated error rate on claude-3-5-sonnet-20241022.

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