Outage in Anthropic

Elevated errors when attempting to purchase API credits

Resolved Minor
May 17, 2025 - Started 2 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an issue resulting in some users experiencing errors when attempting to purchase API credits via the Anthropic Console, and are working to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/17/2025 07:54PM

This incident has been resolved.

MONITORING 2 days ago - at 05/17/2025 04:46PM

Credit purchases are currently functional. We are still waiting on confirmation that the underlying issue is completely fixed.

IDENTIFIED 2 days ago - at 05/17/2025 03:58PM

We have identified an issue resulting in some users experiencing errors when attempting to purchase API credits via the Anthropic Console, and are working to resolve this issue.

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