Outage in Anthropic

Errors with images on Claude.ai conversations with Claude Sonnet 4

Resolved Minor
May 22, 2025 - Started about 16 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue preventing image use for some users in conversations with Claude Sonnet 4. Our engineers are working to resolve this issue as quickly as possible.
Components affected
Anthropic claude.ai
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 05/22/2025 09:44PM

This incident has been resolved.

IDENTIFIED about 16 hours ago - at 05/22/2025 07:42PM

We have identified an issue preventing image use for some users in conversations with Claude Sonnet 4. Our engineers are working to resolve this issue as quickly as possible.

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