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Outage in Anthropic

Errors with images on Claude.ai conversations with Claude Sonnet 4

Resolved Minor
May 22, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue preventing image use for some users in conversations with Claude Sonnet 4. Our engineers are working to resolve this issue as quickly as possible.
Components affected
Anthropic claude.ai

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/22/2025 09:44PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 05/22/2025 07:42PM

We have identified an issue preventing image use for some users in conversations with Claude Sonnet 4. Our engineers are working to resolve this issue as quickly as possible.

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