Outage in Anthropic

Elevated errors on Claude.ai

Resolved Major
July 08, 2025 - Started 21 days ago - Lasted about 23 hours
Official incident page

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Outage Details

We are currently investigating an issue resulting in elevated errors on Claude.ai, unrelated to model availability.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 07/09/2025 11:09PM

This incident has been resolved.

IDENTIFIED 20 days ago - at 07/09/2025 10:08PM

From 21:36–21:52, users were unable to access Claude.ai or the Anthropic Console. This issue has been resolved, but we are continuing to work to resolve an issue which is resulting in a low rate of errors for users of Claude.ai, including artifact publishing. We will provide additional updates as soon as possible.

IDENTIFIED 20 days ago - at 07/09/2025 09:49PM

The login issues starting at 21:36 UTC are additionally impacting access to the Anthropic Console. The Anthropic API is not affected.

IDENTIFIED 20 days ago - at 07/09/2025 09:41PM

Our engineers are still working to resolve an issue impacting Claude.ai which is resulting in some users experiencing elevated errors, and the unavailability of published artifacts. Starting from 21:36 UTC we are aware of an issue preventing people from logging in, and are working to resolve this as quickly as possible.

IDENTIFIED 21 days ago - at 07/09/2025 04:27AM

We are continuing to work to fully resolve issues impacting a small number of requests to Claude.ai. Published artifacts remain unavailable, and we are working to re-enable all functionality as soon as possible.

IDENTIFIED 21 days ago - at 07/09/2025 02:02AM

We are continuing to work to resolve an issue causing errors for some Claude.ai users. As a result of these issues, artifact publishing is currently unavailable.

IDENTIFIED 21 days ago - at 07/09/2025 12:46AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 21 days ago - at 07/09/2025 12:11AM

We are currently investigating an issue resulting in elevated errors on Claude.ai, unrelated to model availability.

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