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Outage in Anthropic

Team plan organizations unable to add more members

Resolved Minor
August 19, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue that, since August 18, has caused Team plan organizations to be unable to add more members. We are working on a fix.
Components affected
Anthropic claude.ai

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/19/2025 06:01PM

We have resolved the underlying issue and Team plan organizations should now be able to add more members.

IDENTIFIED 8 months ago - at 08/19/2025 01:39PM

The fix will be rolled out in the next few hours. We will provide another update when it has been fully deployed.

IDENTIFIED 8 months ago - at 08/19/2025 12:35PM

We have identified an issue that, since August 18, has caused Team plan organizations to be unable to add more members. We are working on a fix.

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