Outage in Anthropic
iOS Subscription Access Issues
Minor
December 05, 2025 - Started 1 day ago
Official incident page
Official incident page
Incident Report
Due to a bug introduced in Claude iOS app version 1.251117.1 (November 18), some Apple App Store users who purchased Pro and Max plans on or after November 24 did not receive proper access to their plans.
The mobile purchasing bug has been resolved. New purchases going forward will activate plans correctly.
Engineering is still working on a fix to restore plans for already-impacted customers, expected to go live tomorrow.
Components affected
Anthropic claude.aiNeed to monitor Anthropic outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 12/05/2025 08:34PM
Due to a bug introduced in Claude iOS app version 1.251117.1 (November 18), some Apple App Store users who purchased Pro and Max plans on or after November 24 did not receive proper access to their plans.
The mobile purchasing bug has been resolved. New purchases going forward will activate plans correctly.
Engineering is still working on a fix to restore plans for already-impacted customers, expected to go live tomorrow.
Latest Anthropic outages
Claude.ai is unavailable - 2 days ago
Claude.ai is unavailable - 2 days ago
iOS Subscription Access Issues - 3 days ago
Elevated errors on Claude Haiku 4.5 and Opus 4.5 - 4 days ago
Elevated errors on claude.ai - 5 days ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
