Outage in Anthropic
Credit purchase issues & delays
Resolved MajorIncident Report
We've received reports that some customers who purchase API or Extra Usage credits are having issues purchasing, and some purchases charged successfully are resulting in significant delay until those customers see the updated credits.
Engineering is investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 02/02/2026 02:08AM
The incident has been resolved
MONITORING
6 days ago - at 02/01/2026 11:47PM
Purchasing has been confirmed working regularly again, since around 2:30pm Pacific Time. Engineers are monitoring to ensure the system stays healthy.
IDENTIFIED
6 days ago - at 02/01/2026 11:08PM
The root cause has been discovered and engineers are working on a fix
INVESTIGATING
6 days ago - at 02/01/2026 09:59PM
We've received reports that some customers who purchase API or Extra Usage credits are having issues purchasing, and some purchases charged successfully are resulting in significant delay until those customers see the updated credits.
Engineering is investigating.
Latest Anthropic outages
Elevated errors on Claude models - 3 days ago
Elevated errors on Claude Opus 4.5 and Sonnet 4.5 - 3 days ago
Elevated errors on Claude Opus 4.5 - 4 days ago
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