Anthropic experienced a major service incident where users were unable to log in to Claude.ai and the Claude Console (platform.claude.com). The authentication issue affected both platforms for 21 minutes before a mitigation was successfully applied. The incident was fully resolved with logins and authentication returning to normal operation.
This incident has been resolved. Logins and authentication for claude.ai and platform.claude.com have returned to normal
A mitigation has been applied. Logins have returned to normal, the team is continuing to monitor the situation.
We are investigating an issue with users authenticating to claude.ai and Claude Console (platform.claude.com)
We are investigating an issue preventing logins on Claude Console (platform.claude.com)
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