Anthropic experienced elevated error rates affecting Opus 4.6 and temporarily Sonnet 4.6, impacting claude.ai, console.anthropic.com, and api.anthropic.com for 9.8 hours. Sonnet 4.6 was restored to normal operation after 5 hours, while Opus 4.6 error rates were gradually reduced from severe levels to baseline over the incident duration. The issue was fully mitigated and resolved after implementing both temporary fixes and a permanent solution.
This incident has been mitigated as of 9:30 PT / 16:30 UTC.
As of 6:40 PT / 13:40 UTC our error rate has returned to the baseline. We are still monitoring the current situation.
We have mitigated the main issue and the error rate for Opus 4.6 is hovering around 0.4% which is still high, but much better than the performance during the previous hours. We are waiting for a more permanent fix to land in the near future.
As of 5:00 PT / 12:00 UTC Sonnet 4.6 is now healthy. We are still working to fix Opus 4.6.
Sonnet 4.6 is also showing elevated errors.
We are continuing to investigate the ongoing incident.
We are currently investigating this issue.
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