Outage in Claude
Elevated Errors on File Operations
Resolved MinorIncident Report
Summary AI Generated
Claude experienced elevated errors affecting file operations for 1.1 hours, impacting both claude.ai and api.anthropic.com. Users were unable to upload images, documents, and various file types (PNG, XLSM, TRDP), with some also experiencing issues opening existing files and false message limit warnings. The incident has been resolved.
We are currently investigating this issue.
Components affected
Claude claude.ai Claude api.anthropic.comLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/08/2026 03:17PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 05/08/2026 02:12PM
We are currently investigating this issue.
source IsDown
Claude service outage affects file uploading
Reports started 33 minutes before official outage was reported
Users report inability to upload images, documents, and other files in Claude. Issues include non-responsive uploads and file access.
Latest Claude outages
Elevated errors on Claude Opus 4.1 - about 9 hours ago
Elevated errors on Claude Opus 4.7 - about 24 hours ago
Elevated errors on Claude Sonnet 4.6 - 1 day ago
Elevated errors across Claude Models - 1 day ago
Elevated errors on Claude Opus 4.7 - 2 days ago
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