Outage in Anthropic
Billing and subscription management issues
Resolved MinorIncident Report
Summary AI Generated
Anthropic experienced billing and subscription management issues affecting claude.ai and the Anthropic Console, where users encountered errors when viewing subscription details, payment methods, or attempting to upgrade or change plans. Chat and API access remained unaffected during the incident. The issue was resolved after 22 minutes with a deployed fix and monitoring for recovery.
We are currently experiencing issues with billing and subscription management on claude.ai and the Anthropic Console. Users may see errors when viewing subscription details, payment methods, or attempting to upgrade or change plans. Chat and API access are not affected. We have identified the cause and are working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/28/2026 07:23PM
The issue affecting Claude services has been resolved. Impact occurred from 18:27 UTC to 19:05 UTC.
MONITORING
1 day ago - at 05/28/2026 07:17PM
A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery.
IDENTIFIED
1 day ago - at 05/28/2026 07:04PM
We are currently experiencing issues with billing and subscription management on claude.ai and the Anthropic Console. Users may see errors when viewing subscription details, payment methods, or attempting to upgrade or change plans. Chat and API access are not affected. We have identified the cause and are working on a fix.
Latest Anthropic outages
Elevated errors for Claude Opus 4.8 - about 1 hour ago
Elevated errors on Claude Opus 4.8 - about 11 hours ago
Elevated errors on Claude Opus 4.7 - 1 day ago
Elevated errors on Claude Opus 4.7 - 2 days ago
Elevated errors on Claude Opus 4.7 - 3 days ago
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