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Outage in Anthropic

Elevated errors on Claude Code and Claude Cowork

Resolved Major
August 28, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

An upstream cloud provider issue caused elevated errors on Claude Code and Claude Cowork for approximately 3 hours, causing sessions to fail to start or disconnect mid-task. A mitigation was applied roughly an hour into the incident, after which affected sessions could be retried. The issue was fully resolved within 3 hours of being identified.

We have identified an issue with an upstream cloud provider affecting Claude Cowork and Claude Code on the web. Some sessions may fail to start or disconnect mid-task; affected sessions can be retried. We are in contact with the provider and will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/28/2026 08:21PM

The issue affecting Claude Cowork and Claude Code on the web has been resolved.

MONITORING 3 days ago - at 08/28/2026 06:21PM

A mitigation has been applied for the issue affecting Claude Cowork and Claude Code on the web, and we are monitoring for recovery. Sessions that disconnected earlier can be retried

IDENTIFIED 3 days ago - at 08/28/2026 05:22PM

We have identified an issue with an upstream cloud provider affecting Claude Cowork and Claude Code on the web. Some sessions may fail to start or disconnect mid-task; affected sessions can be retried. We are in contact with the provider and will provide an update as soon as possible.

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