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Outage in Claude

Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Resolved Minor
September 01, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Claude experienced degraded performance affecting platform.claude.com, Claude for Microsoft Office 365, and docs.claude.ai, while core inference and the API remained unaffected. The incident lasted approximately one hour before success rates began recovering. The issue was fully resolved shortly after.

We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
Components affected
Claude console.anthropic.com Claude claude.ai
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/01/2026 06:07PM

This issue has been resolved.

MONITORING 1 day ago - at 09/01/2026 05:52PM

We are seeing success rates recover across affected services. Core inference and the API are not impacted.

INVESTIGATING 1 day ago - at 09/01/2026 05:05PM

We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

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