Outage in Anthropic
Delayed credits on the Claude Platform
Resolved MinorIncident Report
Summary AI Generated
Anthropic experienced a 6.3-hour incident where purchased credits were not promptly reflected in account balances, causing API requests to fail due to apparent insufficient funds. Both the Anthropic console and API were affected. The underlying issue was identified and resolved, with monitoring confirming no further problems.
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 10/01/2026 10:36PM
This issue has been resolved.
MONITORING
1 day ago - at 10/01/2026 06:23PM
We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
INVESTIGATING
1 day ago - at 10/01/2026 04:20PM
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
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