Outage in AnyDesk

Global Network emergency maintenance

Resolved Major
June 15, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are performing an emergency maintenance to fix a problem in our global network. The existing connections will not be interrupted, but new connections will not be possible.
Actual expected service degradation shall not be longer than 30 minutes.
Components affected
AnyDesk Europe AnyDesk Americas AnyDesk Asia AnyDesk Australia AnyDesk Africa
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/16/2023 01:01AM

This incident has been resolved.
In an effort to act transparent we'll post a post-mortem in the coming days.

MONITORING over 2 years ago - at 06/16/2023 12:03AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 06/15/2023 11:10PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 06/15/2023 11:09PM

The issue has been identified and a fix is being implemented.

MONITORING over 2 years ago - at 06/15/2023 09:26PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 06/15/2023 09:17PM

We are performing an emergency maintenance to fix a problem in our global network. The existing connections will not be interrupted, but new connections will not be possible.
Actual expected service degradation shall not be longer than 30 minutes.

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