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Outage in AnyDesk

my.anydesk II API Degraded

Resolved Minor
August 13, 2026 - Started 1 day ago - Lasted 26 minutes
Official incident page

Incident Report

Summary AI Generated

The my.anydesk II API experienced degraded performance, affecting the AnyDesk Customer Portal. The root cause was identified and a fix was deployed within the 26-minute incident window. The incident was fully resolved with no further monitoring required.

We are experiencing an issue with the my.anydesk II API. Root cause has been found and work on fixing is in progress.
Components affected
AnyDesk Customer Portal

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/13/2026 03:22PM

This incident has been resolved.

MONITORING 1 day ago - at 08/13/2026 03:15PM

A fix has been deployed. We continue to monitor it.

IDENTIFIED 1 day ago - at 08/13/2026 02:57PM

We are experiencing an issue with the my.anydesk II API.
Root cause has been found and work on fixing is in progress.

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