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Outage in Anytime Fitness International

Jira Service Deck - Email Replies Not Captured in International Support Tickets

Resolved Major
January 16, 2026 - Started 3 months ago - Lasted 12 days
Official incident page

Incident Report

We are currently investigating issues where email replies from members/club staff are not being captured in International Support (IS) tickets.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/28/2026 10:32PM

This issue has been resolved and the system is now operating normally.

INVESTIGATING 3 months ago - at 01/28/2026 10:31PM

This issue has been resolved and the system is now operating normally.

INVESTIGATING 3 months ago - at 01/16/2026 07:21PM

We are currently investigating issues where email replies from members/club staff are not being captured in International Support (IS) tickets.

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