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The issue preventing clubs from adding new payment profiles and initiating Personal Training sign-ups in Club OS has been resolved.
If you previously encountered an error, please re-attempt the action.
We are currently experiencing an issue affecting the ABC payment integration within Club OS, which is preventing clubs from initiating Personal Training (PT) sign-ups when adding a new profile payment method for members.
Impact:
Clubs may be unable to complete Personal Training agreements
The issue occurs when attempting to add a new payment profile
Existing payment profiles may continue to function normally
Affected users may see the following error message: “Unable to initialize pay page with ABC.”
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