Outage in Anytime Fitness International
Personal Training Sign-Ups Impacted (Club OS & ABC Integration) - CANADA ONLY
Resolved MinorIncident Report
We are currently experiencing an issue affecting the ABC payment integration within Club OS, which is preventing clubs from initiating Personal Training (PT) sign-ups when adding a new profile payment method for members.
Impact:
Clubs may be unable to complete Personal Training agreements
The issue occurs when attempting to add a new payment profile
Existing payment profiles may continue to function normally
Affected users may see the following error message: “Unable to initialize pay page with ABC.”
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/16/2025 08:44PM
The issue preventing clubs from adding new payment profiles and initiating Personal Training sign-ups in Club OS has been resolved.
If you previously encountered an error, please re-attempt the action.
INVESTIGATING
5 months ago - at 12/16/2025 04:10PM
We are currently experiencing an issue affecting the ABC payment integration within Club OS, which is preventing clubs from initiating Personal Training (PT) sign-ups when adding a new profile payment method for members.
Impact:
Clubs may be unable to complete Personal Training agreements
The issue occurs when attempting to add a new payment profile
Existing payment profiles may continue to function normally
Affected users may see the following error message: “Unable to initialize pay page with ABC.”
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