Outage in Anytime Fitness International
ClubWise Platform Issues Affecting Campaigns and Bookings
Resolved MinorIncident Report
We’ve been made aware of some issues with our third-party platform, ClubWise, that may be affecting clubs:
Sending Campaigns – Some campaigns may not be sending as expected.
Task Bookings – When making a booking via tasks, only the assigned staff member is showing instead of the full list.
The team is already reviewing both issues as a matter of urgency. We’ll keep you updated as soon as we know more.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 10/03/2025 01:25PM
This incident has been resolved.
INVESTIGATING
8 months ago - at 09/30/2025 04:00PM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 09/30/2025 04:00PM
We’ve been made aware of some issues with our third-party platform, ClubWise, that may be affecting clubs:
Sending Campaigns – Some campaigns may not be sending as expected.
Task Bookings – When making a booking via tasks, only the assigned staff member is showing instead of the full list.
The team is already reviewing both issues as a matter of urgency. We’ll keep you updated as soon as we know more.
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