Outage in Anytime Fitness International
Club Hub iOS - Invite to App not working
Minor
February 20, 2026 - Started 2 months ago
Official incident page
Official incident page
Incident Report
We are currently investigating a reported issue where pressing the "invite to app" button in Club Hub iOS is not sending SMS messages. If you are experiencing this issue, please instruct the member to download it directly from the app store.
Components affected
Anytime Fitness International Club HubTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 04/22/2026 02:45PM
We’ve identified that SMS app invite messages may be blocked by some mobile carriers without prior opt-in.
To ensure delivery and compliance, the option to Invite to App by SMS text will be removed from Club Hub iOS.
This does not impact the AF App, members can still download and use it as normal.
Please reference the Franchise Notice below for additional information:
https://resourcecenter.sebrands.com/af/blog/2026/04/eliminating-sms-text-option-from-invite-to-app-methods
IDENTIFIED
about 2 months ago - at 02/27/2026 10:35PM
We have identified the issue and are working with our provider to resolve this issue. Please continue to instruct members to download the app directly from the app store.
We apologize for the inconvenience.
INVESTIGATING
2 months ago - at 02/20/2026 11:10PM
We are currently investigating a reported issue where pressing the "invite to app" button in Club Hub iOS is not sending SMS messages. If you are experiencing this issue, please instruct the member to download it directly from the app store.
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