Outage in apaleo

Degraded API performance

Resolved Minor
July 25, 2024 - Started 2 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We have identified the issue and we are working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 07/25/2024 06:15PM

All of our monitoring is looking normal and we have processed the outstanding events.

MONITORING 2 months ago - at 07/25/2024 05:31PM

We are facing degraded performance with webhooks and payments.

We are working on resolving the issue.

MONITORING 2 months ago - at 07/25/2024 05:03PM

The underlying issue has been resolved and we're currently monitoring the healing process.

Webhooks and payments are currently working for real-time events. For the historical data that was not delivered, we are backfilling the events and they are currently being restored.

IDENTIFIED 2 months ago - at 07/25/2024 01:53PM

We are continuing to work on fixing the issue.

IDENTIFIED 2 months ago - at 07/25/2024 09:13AM

We have identified the issue and we are working on a fix.

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