Outage in apaleo

Webhook Delivery Latency - Partial Degradation

Resolved Minor
August 20, 2025 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue causing intermittent delays in webhook delivery. Some customers may experience slower-than-normal processing times or degraded performance when receiving webhook events.
Components affected
apaleo Webhooks
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/22/2025 08:51AM

Webhook delivery performance has returned to normal, and the vast majority of events are now processing on time. We consider this incident resolved, but our team will continue to monitor the system to ensure sustained stability.

MONITORING about 1 month ago - at 08/21/2025 09:55AM

Our team has implemented mitigations and webhook delivery latency has decreased significantly. Most events are now processing close to normal speed, though we are continuing to monitor performance closely to ensure full stability

INVESTIGATING about 1 month ago - at 08/20/2025 09:12AM

We are currently investigating an issue causing intermittent delays in webhook delivery. Some customers may experience slower-than-normal processing times or degraded performance when receiving webhook events.

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