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Outage in apaleo

We are currently investigating an issue affecting our platform.

Resolved Minor
August 27, 2026 - Started 6 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue affecting our platform.
Components affected
apaleo API apaleo Webhooks apaleo Payment apaleo Apps

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 08/27/2026 05:44PM

Systems have been stable and working correctly for over 1 hour. We continue monitoring.

MONITORING 6 days ago - at 08/27/2026 05:11PM

We continue monitoring

INVESTIGATING 6 days ago - at 08/27/2026 05:06PM

We continue to monitor and investigate but system is operating normally.

INVESTIGATING 6 days ago - at 08/27/2026 04:36PM

We are still investigating.

INVESTIGATING 6 days ago - at 08/27/2026 02:59PM

Degraded performance is back, we are investigating.

MONITORING 6 days ago - at 08/27/2026 02:49PM

A backend message system had lost connection, and is now recovering the backlog. This affected webhooks and payment processing among others.

IDENTIFIED 6 days ago - at 08/27/2026 01:56PM

The cause has been identified as some API usage causing heavy load on Database system. Systems are looking normal. We'll continue to monitor.

INVESTIGATING 6 days ago - at 08/27/2026 01:30PM

We are currently investigating an issue affecting our platform.

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