Degraded performance: slow requests and export/import delays

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We're currently experiencing two performance issues:

Slow requests — response times across the platform are slower than usual. Requests are completing but may take longer than normal.
Export/import delays — jobs in the export/import queue are taking longer than usual to process. No data is lost; queued items will be processed once throughput returns to normal.