Outage in Apify

Problems with invoices issuing

Resolved Major
February 28, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
Apify Console (console.apify.com)
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/28/2025 12:01PM

Invoices issuing and subscribing is fully operational again.

MONITORING 2 months ago - at 02/28/2025 10:26AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/28/2025 09:59AM

- Users who subscribe or upgrade their account to a higher tier did not receive invoices for the upgrade, and the subscription plan was not updated.
- Subscriptions wasn't upgraded correctly.
- There is no service disruption for existing subscriptions.
- We are working towards a fix, and invoices will be reissued and subscriptions upgraded once the fix is deployed.

IDENTIFIED 2 months ago - at 02/28/2025 09:45AM

The issue has been identified and a fix is being implemented.

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