Outage in Apify

Degraded Actor runs performance

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted about 17 hours
Official incident page

Incident Report

We're experiencing degraded performance in Actor runs due an upstream issue with AWS EC2. See: AWS Status Page https://health.aws.amazon.com/health/status
Components affected
Apify Actors Apify Scheduler

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 07:46AM

As of 07:30 UTC, the Apify platform is operating normally. Amazon Web Services have also marked their incident as resolved, which gives us confidence that the outage has concluded. We will continue to monitor the situation and apologize for any inconvenience this may have caused.

MONITORING about 2 months ago - at 10/20/2025 10:43PM

We can confirm AWS is slowly recovering to a normal state.

We have been able to recover all the Apify services fully and as the last step we turned scheduler back on. As this was a second disruption within a day we will keep monitoring the situation over night.

We will identify and take steps to improve the reaction next time, however we can't ensure Apify platform staying fully operational when underlying provider (AWS) experiences complete outage.

IDENTIFIED about 2 months ago - at 10/20/2025 10:40PM

We can confirm AWS is slowly recovering to a normal state.

We have been able to recover all the Apify services fully and as the last step we turned scheduler back on. As this was a second disruption within a day we will keep monitoring the situation over night.

We will identify and take steps to improve the reaction next time, however we can't ensure Apify platform staying fully operational when underlying provider (AWS) experiences complete outage.

IDENTIFIED about 2 months ago - at 10/20/2025 08:59PM

We're seeing slow recovery across our systems from the global AWS outage. You should be able to run your Actors but schedules remain non-operational.

IDENTIFIED about 2 months ago - at 10/20/2025 04:16PM

We are experiencing a significant disruption in running Actors due to an ongoing upstream issue with AWS EC2. Our team is actively monitoring the situation and will restore full service as soon as possible. The integrity of the data on the platform has not been compromised.

IDENTIFIED about 2 months ago - at 10/20/2025 03:51PM

The upstream issue with AWS EC2 is ongoing, resulting in significant degradation of Actor performance. We are closely monitoring the situation and implementing a limited set of mitigation measures where possible. Further updates will be provided as they become available.

IDENTIFIED about 2 months ago - at 10/20/2025 02:42PM

We're experiencing degraded performance in Actor runs due an upstream issue with AWS EC2.

See: AWS Status Page https://health.aws.amazon.com/health/status

Latest Apify outages

Unintended breaking change in Actor run API endpoint - about 1 month ago
Platform outage - about 2 months ago
Actors cannot be built - 2 months ago
Problems with running newly-built Actors. - 3 months ago
Increased error rate - 4 months ago

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