Outage in Apify

Customer support chat unavailable

Resolved Minor
January 09, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Our customer support service provider, Intercom, is currently experiencing a complete system outage. As a result, the support button in the bottom-right corner of our website may be unavailable or experience degraded performance. We apologize for the inconvenience and kindly ask you to email support@apify.com for the time being.
Components affected
Apify Web (apify.com) Apify Console (console.apify.com)

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/09/2026 09:13PM

This incident has been resolved.

MONITORING 1 day ago - at 01/09/2026 08:26PM

Our customer support service provider, Intercom, is currently experiencing a complete system outage. As a result, the support button in the bottom-right corner of our website may be unavailable or experience degraded performance. We apologize for the inconvenience and kindly ask you to email support@apify.com for the time being.

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