Outage in Apigee

Apigee Datastore issues (Cassandra) affecting API runtime traffic of Edge Cloud organizations in europe-west1 region.

Resolved Minor
January 31, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

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Outage Details

Some of the customers whose Edge Cloud organizations in europe-west1 region might be experiencing API traffic failures due to Datastore issues (Cassandra). The issue is under investigation now.
Components affected
Apigee API Services
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/03/2024 01:09AM

The emergency maintenance to perform infrastructure maintenance was completed successfully. The technical teams will continue to monitor this cluster closely to ensure the service continues to remain stable including investigating the root cause further for opportunities to prevent recurrence. We apologize for any inconvenience this has caused for your business, but we appreciate your partnership and patience through this.

MONITORING over 1 year ago - at 01/31/2024 05:48PM

The incident has been mitigated, and has been stable for the last 6 hours. While we investigate the root cause, we'll continue to monitor this issue closely to ensure service stability. Thank you for your patience and understanding.

INVESTIGATING over 1 year ago - at 01/31/2024 11:10AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 01/31/2024 11:10AM

Some of the customers whose Edge Cloud organizations in europe-west1 region might be experiencing API traffic failures due to Datastore issues (Cassandra). The issue is under investigation now.

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