Outage in Apollo Graph

Cloud Router Provisioning Interruption

Resolved Minor
September 17, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing issues with the creation of Cloud Routers due to an upstream hosting provider interruption. Provisioned Cloud Routers are currently stable and serving traffic as usual. Endpoint availability is also not affected by this issue. Our team is closely monitoring the situation, and we will provide updates as soon as the service is stable. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/17/2023 06:21PM

Services are fully operational. All creation and updates of Cloud Routers are working as expected. Thank you for your patience.

MONITORING over 1 year ago - at 09/17/2023 05:45PM

Our upstream provider has stabilized. Creating and updating Cloud Routers should be functioning normally, but we are actively monitoring the situation to ensure safe and reliable use of our services.

INVESTIGATING over 1 year ago - at 09/17/2023 05:06PM

We continue to experience issues with the creation of Cloud Routers due to an upstream hosting provider interruption. Provisioned Cloud Routers are currently stable and serving traffic as usual. Endpoint availability is also not affected by this issue. Our team is closely monitoring the situation, and we will provide updates as soon as the service is stable. Thank you for your patience.

INVESTIGATING over 1 year ago - at 09/17/2023 03:17PM

We are experiencing issues with the creation of Cloud Routers due to an upstream hosting provider interruption. Provisioned Cloud Routers are currently stable and serving traffic as usual. Endpoint availability is also not affected by this issue. Our team is closely monitoring the situation, and we will provide updates as soon as the service is stable. Thank you for your patience.

Latest Apollo Graph outages

Schema publishing and checks degradation - about 1 month ago
Increased error rates across Apollo services - about 1 month ago
Apollo GraphQL website outage in some locations - about 2 months ago
Increased error rate in schema checks - about 2 months ago
Increased check latency - 2 months ago

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