Outage in Apollo Graph

Apollo GraphQL website outage in some locations

Resolved Major
October 23, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

The apollographql.com website is not accessible in some locations including Australia and New Zealand. Others such as United States and United Kingdom are not affected. Studio is not affected in any location. We are investigating but it seems to be an issue with our downstream provider.
Components affected
Apollo Graph Odyssey Apollo Graph ApolloGraphQL.com

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/24/2024 04:00AM

Our hosting provider has resolved the issue.

IDENTIFIED about 1 year ago - at 10/24/2024 03:37AM

Our hosting platform is continuing to investigate.

IDENTIFIED about 1 year ago - at 10/24/2024 02:59AM

Our hosting platform is continuing to investigate.

IDENTIFIED about 1 year ago - at 10/24/2024 02:34AM

The fault has been identified by our hosting platform and we are waiting for a resolution from them.

IDENTIFIED about 1 year ago - at 10/24/2024 02:14AM

We have identified that the issue is with our website hosting platform and we have created a support request to them.

INVESTIGATING about 1 year ago - at 10/24/2024 02:02AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/24/2024 01:52AM

We are continuing to investigate the issue. It appears that South America and Oceania are affected, but no other regions.

INVESTIGATING about 1 year ago - at 10/24/2024 01:42AM

The apollographql.com website is not accessible in some locations including Australia and New Zealand. Others such as United States and United Kingdom are not affected. Studio is not affected in any location. We are investigating but it seems to be an issue with our downstream provider.

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