Outage in Apollo Graph

Increased error rates across Apollo services

Resolved Major
November 11, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating elevated error rates across our services. We will provide more information soon.
Components affected
Apollo Graph Uplink Apollo Graph Schema Publishing Apollo Graph Notifications Apollo Graph Metrics Ingestion Apollo Graph Schema Checks Apollo Graph GraphQL API Apollo Graph Odyssey Apollo Graph Studio UI
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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/12/2024 12:42AM

This incident has been resolved. Please note that reading data from Uplink was operational throughout this entire incident. We had noted Uplink as affected as we were seeing other non user-facing issues with the service.

MONITORING 11 months ago - at 11/12/2024 12:21AM

The fix has been deployed and we are continuing to monitor the resolution.

IDENTIFIED 11 months ago - at 11/12/2024 12:12AM

We are starting to see some recovery but are still working to fully deploy the fix.

IDENTIFIED 11 months ago - at 11/12/2024 12:04AM

We are applying a fix for this issue now. Uplink has remained operational throughout this incident.

IDENTIFIED 11 months ago - at 11/12/2024 12:02AM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 11/11/2024 11:55PM

The issue has been identified and we are working on a fix.

INVESTIGATING 11 months ago - at 11/11/2024 11:48PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 11/11/2024 11:47PM

We are investigating elevated error rates across our services. We will provide more information soon.

Latest Apollo Graph outages

Schema proposal changes are unable to be saved - 29 days ago
GitHub CDN issues causing Rover, MCP, Router installer to serve 404 or stale artifacts - 2 months ago
Increased error rates from our cloud provider - 2 months ago
High latency and timeouts observed for publishes, checks and proposals - 3 months ago
Elevated Error Rates - 4 months ago

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