Outage in Apollo Graph

Increased error rates across Apollo services

Resolved Major
November 11, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating elevated error rates across our services. We will provide more information soon.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/12/2024 12:42AM

This incident has been resolved. Please note that reading data from Uplink was operational throughout this entire incident. We had noted Uplink as affected as we were seeing other non user-facing issues with the service.

MONITORING 2 months ago - at 11/12/2024 12:21AM

The fix has been deployed and we are continuing to monitor the resolution.

IDENTIFIED 2 months ago - at 11/12/2024 12:12AM

We are starting to see some recovery but are still working to fully deploy the fix.

IDENTIFIED 2 months ago - at 11/12/2024 12:04AM

We are applying a fix for this issue now. Uplink has remained operational throughout this incident.

IDENTIFIED 2 months ago - at 11/12/2024 12:02AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 11/11/2024 11:55PM

The issue has been identified and we are working on a fix.

INVESTIGATING 2 months ago - at 11/11/2024 11:48PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 11/11/2024 11:47PM

We are investigating elevated error rates across our services. We will provide more information soon.

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