Outage in Apollo Graph

Increased error rates across Apollo services

Resolved Major

March 27, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are seeing increased error rate and latency when talking to Apollo's GraphQL API. Uplink and metric ingestion are currently unaffected.

Components affected

Apollo Graph Studio UI Apollo Graph Schema Publishing Apollo Graph Schema Checks Apollo Graph GraphQL API Apollo Graph Notifications Apollo Graph Studio Metrics Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/27/2025 06:34PM

The incident has been resolved. We are seeing error rates and latency for our GraphQL API have recovered back to normal.

MONITORING about 1 year ago - at 03/27/2025 05:59PM

We have rolled out a fix and the error rate and latency are returning to normal. We are continuing to monitor the outcome.

IDENTIFIED about 1 year ago - at 03/27/2025 05:50PM

We have identified the issue and are working on fixing it.

INVESTIGATING about 1 year ago - at 03/27/2025 05:30PM

We are continuing to investigate the issue. Uplink and metric ingestion are also currently unaffected.

INVESTIGATING about 1 year ago - at 03/27/2025 04:55PM

We are seeing increased error rate and latency when talking to Apollo's GraphQL API. Uplink and metric ingestion are currently unaffected.

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