Outage in AppCheck NG
Some scans have failed and been restarted
Resolved MajorIncident Report
We are investigating an issue with scan hubs in one of our datacentres – some scans running in this datacentre are failing.
We are currently investigating the issue and restarting affected scans where possible.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 12/01/2025 05:08PM
This incident has been resolved.
MONITORING
6 months ago - at 12/01/2025 11:56AM
We have identified a cause for this issue and implemented a solution. We are currently restarting the affected scans and monitoring to confirm that the issue is resolved. Please note that scans restarted this way will still honour scan window settings.
INVESTIGATING
6 months ago - at 12/01/2025 10:01AM
We are investigating an issue with scan hubs in one of our datacentres – some scans running in this datacentre are failing.
We are currently investigating the issue and restarting affected scans where possible.
Latest AppCheck NG outages
"AppCheck Update Service connection failed" warnings – False Positive - about 1 month ago
Scan scheduling delay - about 1 month ago
Scans may appear to still be running after completion - about 2 months ago
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