Outage in Appcues
Email Sending Delay
Resolved MajorIncident Report
Summary AI Generated
Appcues Workflows experienced a 9.5-hour email sending delay due to an identified issue that disrupted message delivery. The team resolved the underlying problem and processed the accumulated backlog of delayed messages. All systems returned to normal operation following the fix.
Email sending for Appcues Workflows is delayed. We have identified the issue and are working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 10/06/2026 01:09PM
Delayed messages have been processed. All systems operating normally.
MONITORING
13 days ago - at 10/06/2026 10:48AM
The underlying issue is fixed and emails are processing correctly again. We are working through a backlog of delayed messages.
IDENTIFIED
13 days ago - at 10/06/2026 10:16AM
Email sending for Appcues Workflows is delayed. We have identified the issue and are working on a fix.
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