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Outage in Appfigures

Delays importing usage from App Store Connect

Resolved Minor
March 27, 2026 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

We’ve identified a recent change from Apple that’s affecting usage syncs starting March 24. Right now, this means some App Store Connect data is missing for the last couple of days. We’re actively working on a fix so we can get everything flowing normally again.
Components affected
Appfigures Usage

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 03/27/2026 09:22PM

Usage syncs are now running successfully again and data should be fully up to date.

As mentioned earlier, the opt-in rate metric is still unavailable due to Apple’s changes. We’ll be working on bringing this back with a future update.

MONITORING 3 days ago - at 03/27/2026 05:02PM

We’ve rolled out a workaround for the recent changes from Apple and have kicked off usage syncs to bring data back up to speed.

You should start seeing your data catch up shortly as syncs complete.

One note: Apple’s changes mean the opt-in rate metric isn’t currently available in the same way, so it won’t be reflected for now. We’re working on an additional workaround to restore this metric in the future.

IDENTIFIED 3 days ago - at 03/27/2026 03:07PM

We’ve identified a recent change from Apple that’s affecting usage syncs starting March 24.

Right now, this means some App Store Connect data is missing for the last couple of days. We’re actively working on a fix so we can get everything flowing normally again.

Latest Appfigures outages

ASO Data Delays - 26 days ago
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