Outage in Appfolio
Virtual Assistant Unavailable
Resolved Major
January 05, 2026 - Started 4 months ago
- Lasted about 1 hour
Incident Report
We are continuing to work on a fix for this incident.
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Latest Updates ( sorted recent to last )
IDENTIFIED
4 months ago - at 01/05/2026 02:44PM
We are continuing to work on a fix for this incident.
MONITORING
4 months ago - at 01/05/2026 03:08PM
We implemented a fix and are currently monitoring the result.
INVESTIGATING
4 months ago - at 01/05/2026 02:10PM
We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team. Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.
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