Outage in Appfolio
Virtual Assistant Unavailable
Resolved Major
January 09, 2026 - Started about 1 month ago
- Lasted 44 minutes
Incident Report
We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team. Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 01/09/2026 07:40PM
We are currently experiencing an issue impacting the ability to send and receive messages in the Virtual Assistant. You may experience issues submitting support requests, or a delay in responses from the Customer Care team. Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.
MONITORING
about 1 month ago - at 01/09/2026 08:52PM
We implemented a fix and are currently monitoring the result.
Latest Appfolio outages
Virtual Assistant Unavailable - about 1 month ago
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